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filler@godaddy.com
Please reach us at contact@schmisse.us if you cannot find an answer to your question.
At Schmisse, we are committed to ensuring your satisfaction with our products. To this end, we have established the following return policy to address issues related to defects and shipping errors:
1. Defective Products:
We are pleased to accept returns of products that are defective due to manufacturing or quality control issues. If you receive an item that does not meet our quality standards, please contact us promptly. We will arrange for the return of the defective item and provide a replacement or a refund, as per your preference.
2. Incorrect Shipments:
We will address any errors in shipping promptly. If you receive a product that differs from what you ordered, we will accept the return of the incorrect item and ship the correct product to you at no additional cost. Please notify us as soon as possible if you encounter such an issue.
3. Return Process:
To initiate a return, please contact our customer service team with details of your order and the issue you are experiencing. We will provide you with instructions on how to return the item. All returns must be made within 10 days of receipt, and the product must be in its original packaging and condition.
4. Refunds and Replacements:
Once we receive the returned item, we will process your request for a replacement or refund. Refunds will be issued to the original method of payment, and replacement items will be shipped at no additional charge.
5. Non-Returnable Items:
Please note that certain items may not be eligible for return, such as any armor and first aid products. For a complete list of non-returnable items, please refer to our website or contact our customer service team.
6. Shipping Costs:
For returns related to defective products or incorrect shipments, we will cover the return shipping costs. For other returns, shipping costs may be the responsibility of the customer.
7. Contact Information:
For any questions or to begin the return process, please reach out to our customer service team through Email.
We appreciate your understanding and cooperation. Our goal is to provide a seamless and satisfactory shopping experience for all our customers.
At Schmisse, we are dedicated to safeguarding the confidentiality and security of your personal information. When you complete a purchase, you provide essential details such as your name, email address, credit card information, address, phone number, and password. This information is used solely to process your orders, provide updates on your purchases, and tailor your shopping experience to your preferences.
Our secure servers use advanced encryption and firewall technology to protect your data from unauthorized access. We retain your personal information only as long as necessary to fulfill the purposes outlined above, in accordance with applicable laws and regulations.
We may share your personal data with third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These parties are contractually obligated to handle your information securely and use it only for the purposes specified.
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us directly. In the event of a data breach, we will notify you promptly and take necessary measures to address the situation.
To keep you informed about our latest offers, promotions, and new product additions, we may send you notifications. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails.
We also use cookies to monitor your current shopping session, which helps us personalize your experience and allows you to access your shopping cart at any time. You can manage your cookie preferences through your browser settings.
This Privacy and Security Notice may be updated periodically. We will notify you of any significant changes by posting the updated notice on our website.
Welcome to Schmisse, a dynamic startup based in South Carolina. Established earlier this year, Schmisse is dedicated to developing and producing high-quality tactical and survival gear. Our primary focus is on crafting a diverse range of products designed to meet the needs of our customers, including but not limited to:
At Schmisse, we are passionate about innovation and quality. Our team is committed to producing gear that not only meets but exceeds industry standards. We are currently in the process of setting up our production capabilities and building a comprehensive inventory to ensure that we can deliver the best products to our customers.
In addition to our in-house creations, we are excited to expand our offerings by incorporating products from other reputable manufacturers.
Our commitment extends beyond our own products as we actively seek opportunities to collaborate with other manufacturers within the 2A industry. We believe in the power of partnerships to enhance our catalog and provide even greater value to our customers.
We are enthusiastic about potential collaborations and are eager to discuss opportunities to work together. For more information or to explore partnership possibilities, please feel free to reach out to us.
Thank you for visiting Schmisse. We look forward to serving you and contributing to your tactical and survival needs.